Telemarketing for Sales Success
We are often asked how many telemarketing calls our call centre agents make in a day / week / month. It’s an interesting question, and...
How to Lose Clients and Intimidate People
I hadn’t been in a situation this uncomfortable for years. I was outnumbered, they were closing in. I thought about dropping the shirt I...
Building a car – The secret to success in sales
Five years ago, I decided to build my own car. It was a dream since my childhood when my dad built a Lotus Elan from a kit. I loved the...
That sinking feeling: the Titanic mistakes of B2B sales and marketing.
Poetry was never my thing at school, but one Thomas Hardy poem has stuck with me for over 40 Years. ‘The Convergence of the Twain’ begins...
Outsourcing your telemarketing or running it in-house – the real costs of hiring your own telemarket
I’m often asked: “why would I pay an outsourced agency when I can just hire my own telemarketer for $25 per hour?” It’s an interesting...
Sales Lessons from a Squid Jigger
I admire Squid Jiggers. These brave fishermen head out in the dead of night to the continental shelf and use overhead lights to attract...